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Privacy
Your data, in plain language.
Short version: we collect what you type into the assessment, we use it to answer you, and we don't sell it to anyone.
What we collect
When you send the free assessment we receive what you selected and typed: your country, field of study, stage, grade band, timeline, funding situation, your name, your WhatsApp number, and your email if you chose to give one. If you request the visa playbook we receive your name and WhatsApp number. If you write to us on WhatsApp or by email, we receive what you send there.
What we use it for
One thing: assessing your situation and replying to you. If you become a client, your information becomes part of your engagement file under the contract. We do not sell, rent or trade your data, and we do not send marketing blasts to assessment contacts.
Where it lives
Form submissions arrive in our business mailbox, hosted with our website provider (Hostinger) in the EU. Conversations live on WhatsApp under WhatsApp's own terms. We keep engagement records as long as legally and practically needed to serve you (families genuinely do come back in year three needing a document).
Cookies and tracking
This site currently runs no advertising trackers and no analytics cookies. If that changes when we start running ads, this page will change first and say so plainly.
Your rights
Ask us what we hold about you, ask us to correct it, or ask us to delete it — one email to info@spainuniversityoffice.com does any of the three. Deletion requests are honoured except where a signed contract or law requires us to keep a record.